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FAQS

Frequently Asked Questions

How can I obtain a copy of the Roster of Members?

 The Roster is only available to members of the CLLA and is  printed/distributed at the beginning of each fiscal year.

To perform a general search for a CLLA member, please click here.

How do I advertise with the Debt3 Magazine and the CLLA Roster of Members?

Click here to download the 2010 Debt3 Media Kit.
Click here to download the 2010 Roster of Members Advertising Information.

Specific questions can be addressed to:

Anthony Hilvers Executive Vice President
Commercial Law League of America
205 N. Michigan, Suite 2212,
Chicago, IL 60601

Phone: 312-240-1400
Fax: 312-240-1408

How do I register a complaint against a member of the CLLA?

CLLA members are required to meet a high level of professional responsibility. If you feel that a League Member has violated standards of proper moral, ethical or professional conduct, the Operative Guides for Forwarders and Receivers, the Agency Section Code of Ethics, or the Association of Law List Publishers Code of Conduct, you may file a request for a Grievance or Arbitration hearing you may request, in writing, a review of your claim. The Membership Grievances and Arbitration Committee is charged with reviewing these claims, and taking appropriate action, which may include, scheduling hearings.

Please note, full Grievance and Arbitration procedures can be found in Article XI of the CLLA?s Constitution, which can be found here. To file a grievance or arbitration for consideration, per Article XI, Section 3C you must do the following:

A matter to be considered by the Committee may be brought by any member of the League or any non-member of the League. Any such matter shall be commenced with the filing of a Verified Petition, submitted in duplicate to the Executive Vice President. The Verified Petition shall be specific and contain the basis upon which the matter is brought.

Please forward your correspondence as follows:

Complaint against an AGENCY MEMBER: If for any reason you believe a member has violated the Agency Section?s Code of Ethics in dealing with you or your customer, please contact:

Emil Hartleb, Executive Director

Commercial Collection Agency Association
PO Box 205
Cedar Grove, NJ 07009
Phone: (973) 239-0721
Fax: (973) 239-5017           

Email: ehartleb@ccaacollect.com

The Executive Director can be reached during business hours of 9:00 AM to 5:00 PM Eastern Time, Monday to Friday

Complaint against a Non-Agency Member of the CLLA: If you feel that a League Member has violated standards of proper moral, ethical or professional conduct, the Operative Guides for Forwarders and Receivers, the Agency Section Code of Ethics, or the Association of Law List Publishers Code of Conduct, please send your Verified Petition to:

Oliver Yandle, Executive Vice President

Commercial Law League of America
205 N. Michigan, Suite 2212, Chicago, IL 60601
Phone: 312-240-1400
Fax: 312-240-1408

Email: oyandle@clla.org

I am a collection agency and my customer asked if I am certified

To become "certified" your Collection Agency must earn the "Certificate of Compliance" by meeting certain requirements and then you become eligible to be a member of the Commercial Collection Agency Association of the Commercial Law League of America. You can click here for full information or contact Emil Hartleb, Executive Director, CCAA at  973-239-0721 or via email at ehartleb@ccaacollect.com

What are the requirements to receive a Certificate of Compliance?

  • Applicants must have been in business for a minimum of five years, prior to the application to the CCAA
  • A minimum of 80% of the agency's collection business must be commercial in nature
  • The agency agrees to maintain a separate Trust Account into which all monies rightfully belonging to creditors are placed. This Trust Account is analyzed twice annually by the Executive Director of the CCAA
  • The agency must agree to subscribe to the CCAA Code of Ethics
  • Agency executives must attend regular CCAA meetings during the year. These meetings are both informational and educational in nature
  • The agency agrees to post a surety bond in the minimum amount of $300,000 for the protection of the creditors it serves
  • One individual in the agency must be a member of the Commercial Law League of America
  • The agency must agree to periodic site visits from the CCAA Executive Director
  • The agency must be in compliance with all local and state regulations governing its operation of a commercial collection agency

If your agency meets the above criteria, click here to complete an application or contact Emil Hartleb, Executive Director, CCAA at  973-239-0721 or via email at ehartleb@ccaacollect.com

What is the difference between the CLLA & the CCAA?

The Commercial Law League of America is a non-profit corporation recognized by the Federal Government as being exempt from Federal taxation.  The CLLA has established a variety of internal Membership Sections. The Commercial Collection Agency Association is one of the membership sections. When the CLLA established a certification process for commercial collection agencies, the CCAA became responsible for administering it.

Who can join the CLLA and how much does it cost?

The following individuals are eligible for membership in the League:  Lawyers, Commercial Collection Agency Representatives, Judges, United States Trustees, Turnaround Managers,  Public Accountants,  Paralegals (or Law Office Administrators), Lenders (or Bankers), Law Students,  Law List/Directory Publishers,  Real Property or Equipment Lessors,  Editors of a Legal Periodical, Canadian Trustees, Bankruptcy Private Trustees, Vendors, Professors/Teachers of Law and Law Students.

Full membership categories and requirements can be found in the CLLA Constitution, Article II, Section 2. The Constitution can be downloaded by clicking here.

General Membership Dues are $480 per year, which includes one section and one regional membership*. (Note: members may opt out of a section, however, it will not lower their annual dues.) A special "Short Term" rate is available for applicants under the age of 31 or who have been admitted to the bar under 6 years. This rate is $130 and can be paid for a maximum of 4 years.

In addition, special rates are available for Professors/Teachers ($50), Editors of Legal Periodicals ($50) and Law Students ($25). Dues are waived for Bankruptcy Judges and U.S. Trustees (non-private).

*Additional  Section memberships are $50 each. A description of each Section can be found by clicking here.

Click here to join today.

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What Our Members Have To Say About The CLLA:

"I've built my practice on my continuous membership and participation in the Commercial Law League of America. I can honestly say that membership in the League is and has been to me of inestimable value."

-- Les Taroff
Roe Taroff Taitz & Portman, LLP
Bohemia, N.Y.

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September 12, 2014

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